Internet Providers in Phnom Penh: A Comprehensive Guide
Phnom Penh, the bustling capital of Cambodia, has seen rapid development in digital infrastructure as the city caters to a growing expatriate population and an increasingly connected lifestyle.
Reliable internet is essential for both personal and professional needs, making the selection of the right Internet Service Provider (ISP) crucial. This guide explores the major ISPs, service offerings, pricing, and customer experiences in Phnom Penh.
Major Internet Service Providers (ISPs)
Here’s a look at the most prominent ISPs in Phnom Penh, each offering unique packages for different needs:
| ISP | Description | Location | Contact Information | Specialties |
|---|---|---|---|---|
| Opennet | Affordable ADSL and fiber broadband services with mixed customer reviews. | 49 Street 306, BKK1 | +855 23 868 586 Website | Budget-friendly options. |
| Digi | Known for cost-effective internet packages with varying customer satisfaction. | 368 Street 163, BKK3 | +855 23 22 77 66 Website | Low-cost plans. |
| Online ISP | Cambodia’s oldest ISP, providing reliable fiber services with premium pricing. | 60 Monivong Blvd | +855 23 727 272 Website | Trusted legacy provider. |
| Ezecom | Premium fiber internet and business solutions. | 7D Russian Blvd | +855 23 888 181 Website | High-speed internet. |
| MekongNet | Business-focused internet with emphasis on customer service. | 95 Norodom Blvd | +855 23 226 622 Website | Customer-focused services. |
| Metfone | Extensive coverage with mobile data and fiber internet options. | 199 Mao Tse Tung Blvd | +855 97 909 7097 Website | Affordable mobile data. |
| Smart Axiata | Comprehensive broadband and mobile data services. | Koh Pich (Diamond Island) | +855 10 201 273 Website | Strong network coverage. |
| Cellcard | Flexible mobile and home internet plans with good customer service. | 33 Sihanouk Blvd | +855 12 800 800 Website | Value-for-money packages. |
| NTC | Reliable speeds ideal for streaming and gaming. | 19 Street 90, Khan Daun Penh | +855 93 222 020 Website | Fast gaming connections. |
Types of Internet Services Offered
Phnom Penh’s ISPs cater to diverse connectivity needs. Here’s an overview of available services:
| Service Type | Description |
|---|---|
| ADSL | Affordable connections suitable for light internet use. |
| Fiber Optic | High-speed connections ideal for streaming, gaming, and business needs. |
| Mobile Data | Flexible plans for on-the-go connectivity, with extensive 4G coverage and emerging 5G networks. |
| Dedicated Business | Customized solutions offering stable and secure connections for corporate use. |
| Home Broadband | All-in-one packages offering unlimited data for residential users. |
Pricing Structures
Pricing varies depending on the type of connection and speed. Below is a general guide:
| Connection Type | Starting Price | Details |
|---|---|---|
| ADSL | $30/month | Basic browsing and streaming. |
| Fiber Optic | $50–$100/month | Faster speeds; suitable for families and businesses. |
| Mobile Data | $10–$50/month | Flexible plans based on data usage. |
Customer Service Considerations
Reliable customer support is vital for resolving connectivity issues. User feedback highlights the following:
- Ezecom: Known for reliability but with occasional complaints about pricing.
- Digi: Affordable but often criticized for inconsistent service quality.
- MekongNet: Praised for responsive customer service.
- Metfone and Smart Axiata: Commended for broad network coverage but with mixed reviews on problem resolution.
For more insights, check user experiences on platforms like Reddit and Cambopedia.
Conclusion
Phnom Penh offers a wide range of ISPs to meet the varying demands of residents and businesses. From budget-friendly options like Opennet and Digi to premium services from Ezecom and MekongNet, choosing the right provider involves evaluating speed, reliability, and customer service. With the city’s digital landscape expanding, staying connected has never been more critical.
